Services by OFFICER solutions

   Support
We offer product support via email, phone and remote access. In certain cases we can work on-site at your company, when tight cooperation with your staff is necessary and fruitful for you. We charge 79 EUR per hour for online training and support. Every new software purchase comes with one hour of training included to get you started.
   Product Add-ons
While our software products are constantly updated and extended, you may just need an individual feature to make your life a lot easier. We can program specific, individual add-ons to our products when you need it.
   Royalty Services
Some companies do not have the resources to deal with the ever growing amount of data, some of them just want to focus on their real business. For these customers we are offering royalty services based on our software products at very competitive rates. Please contact us to learn what data standards we need from you and what the costs are.
   Custom Development
We have 20 years of experience in developing complex business solutions for the entertainment industry. Our expertise can help you solve many workflow problems. Sometimes a little, inexpensive software tool can save you more time than switching to a new royalty system. We can develop tools to integrate with our software or stand-alone apps for your current environment.
     Updates
Fox is being constantly extended and adapted. Generally, updates are issued twice a year. But we also offer new functions (modules) from time to time that can be ordered separately, when needed (Opt-in).

Software purchase (one time license fee)
Updates are free during the first year of software usage. After the first year, updates are sold at approximately 20% of the original license cost. There is no obligation to buy updates in the future, but we highly recommend it as they are really inexpensive for the value you get. When available, new features are offered to our customers and they can buy them separately (no obligation).

License Subscription
During the term of a license subscription, all updates are included. The minimum term of a license subscription is one year. You will always run the newest software. When new features are available, we will offer them to you as an option. If you opt-in for new features, the monthly subscription fee will be raised accordingly. There is no obligation to buy new features if you don't need them.

   Check us out today and let's see what we can do for you.

About Us

OFFICER Solutions was born in 1996. Since 2004 we deploy our royalty solutions to a growing international user base. Our customers are located in the Americas, Europe and Asia. We cultivate personal relationships with our user base and our customers have a direct influence on our work.

OFFICER solutions is introducing its next generation product line, based on the latest FileMaker 15 technology. All our offers are real software applications that run on the customer's computer.

Recent News

We lost our beloved friend and partner Stefan Fuchs in August 2016. Stefan was responsible for our support and took care of the many small companies that have founded our business. Consequently, Fox is meant to be a clever companion for modern, digital native companies with straight workflows and royalty scenarios. The application name was chosen in memory of our Mr. Fuchs (German for fox).
Our new flagship product Royalty Producer X is in development and will be released in spring 2017. Royalty Producer X covers even complex contract scenarios and will also be available as a client/server system.

Contact Us

  • Address

    OFFICER Solutions
    Rudolf Chelbea
    Spitalgasse 10
    3500 Krems
    AUSTRIA
  • Phone

    ++43 (0)720 515 613
  • Email

    info@officer.de
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